CREATING GREATS FOOTBALL ACADEMY

Privacy Policy

Purpose: This policy explains how Creating Greats Football Academy collects, uses, stores, and protects personal information of players and parents/guardians. It outlines our commitment to privacy and compliance with Australian privacy laws.

1. Introduction

Creating Greats Football Academy is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and protect your personal information.

2. What Information We Collect

We may collect the following personal information:

Parent/Guardian Information:

Full name
Phone number
Email address
Residential address

Player Information:

Full name
Date of birth
Medical conditions or relevant health information
Emergency contact details

Payment Information:

Payments are processed securely via third-party providers (e.g., Stripe). We do not store full credit card details.

Website & Booking Information:

Booking details via Calendly
Website usage data (via analytics tools, if applicable)

3. How We Collect Information

We collect personal information when you:

Register your child for training
Complete online booking forms
Make payments
Contact us via email, phone or website
Interact with our social media platforms

4. Why We Collect Information

We collect and use personal information to:

Register players for training sessions
Ensure participant safety
Communicate important session information
Process payments
Meet legal and duty-of-care obligations
Improve our services

5. Disclosure of Information

We may share information with:

Payment processors (e.g., Stripe)
Booking platforms (e.g., Calendly)
IT and website service providers

We do not sell personal information.

We only disclose information where necessary to operate the academy or where required by law.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored:

Electronically (secured platforms and password-protected systems)
In secure digital storage systems

We limit access to personal information to authorised persons only.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

8. Media and Photography

Media consent is managed separately through our registration agreement.
No photos or videos are used for promotional purposes without consent.

9. Complaints

If you believe we have breached your privacy rights, please contact us in writing. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Details

Creating Greats Football Academy
Email: info@creatinggreatsfa.com.au
Phone: [Insert Business Phone Number]
Location: Sydney, NSW

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.